Urgent Care FAQs

How do I get my pet seen for an emergency? 

We prefer you call ahead to be added to the waitlist.  Patients will be prioritized and triaged based on their symptoms and conditions. Any patient needing medical attention, but not life threatening may be asked to wait.  

The Urgent care exam fee is $130 and will be due at the time of service.  

For the safety of your pet and our staff, please allow our trained professionals to care for your pet.  

We recommend all pets return to their primary care veterinarian in the time period recommended by our urgent care doctor.  

Yes, you can take your pet home tonight. There will be cases that require transfer to the 24-hour Specialty hospital for around-the-clock care. Some stable patients may stay the night here to have a procedure or additional testing during our normal business hours.

Cats and dogs

Each patient will be triaged and assessed by a trained professional. Critical life-threatening conditions will take precedence. The severity of your pets’ condition, as well as when your pet was added to our waitlist, will determine when the doctor will be in to talk to you and examine your pet.

Our current payment plans include Care Credit and Scratchpay, both can be applied for online before arriving.  We accept cash, credit cards and debit cards. No checks accepted. Deposits are required for treatment and payment is due at the time of service.

Given that there are many different insurances available now, you are responsible for calling to determine your specific coverage. Payment will be due at the time of service, then you coordinate with your specific insurance for reimbursement.  

Outpatient cases will be instructed to schedule any rechecks or follow up care with their primary care veterinarian. All patient exam notes, and diagnostic test results will be sent back to the primary care veterinarian in a timely fashion.

No, you will coordinate a pickup time with our veterinary staff. All pets must be picked up by 10pm.

What's Next

  • 1

    Call us or schedule an appointment online.

  • 2

    Meet with a doctor for an initial exam.

  • 3

    Put a plan together for your pet.