Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

"Update on 7-9-25 Sparky just had his yearly check up and was able to visit with Tricia, his favorite and was spoiledlike always. Dr. Bailey is wonderful to work with as you can tell everyone cares. Very professional, sincere, listens, with exceptional service. Highly recommend! . Great animal clinic highly recommend. We have taken Sparky to Cleveland Rd Animal Clinic since we adopted our Cavapoo. Everyone is so friendly, caring, and love our boy, like he was their baby boy. It's so wonderful walking in and Everyone knows who Sparky is. He loves going and tries to act shy around Rachel for his spa days. Sparky is our 4 legged boy, so he deserves great care like our children and grandchildren receive. Update 8-01-25. Sparky had a situation Thursday evening and required immediate care. Called Cleveland road, appointment in 15 minutes. Concerned, eager to help, patient with sparky. Highly recommend Cleveland road animal clinic. Highest quality provided.update 8-9-25 back at Cleveland Road Animal hospital; sparky's been limping and not wanting to put weight on his leg. X-ray showed bone chip at knee cap. Wednesday surgery to repair. Dr. Chad wasn't in the office but spoke with Vet on duty, and arranged surgery. Highly recommend their care and concern. 10-13-25. Check up for Sparky after surgery, he is healing so on the right track. Everyone is always friendly, polite, so happy to see our puppy. He is a very loved little boy. Highly recommend."

Claudia U.

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